Comments on: New Membership System Information

By: Thad

Thad — Fri, 10 Jul 2009 01:27:18 +0000

Please see above. I’m starting to feel like a broken record here. You guys are requesting two years of themes and support for the price of one. We gave everyone nearly six months to sign up for the offer. That time has now closed. Without a deadline, requests could go on for years, which is why re-enrollment has now closed.

By: Thad

Thad — Fri, 10 Jul 2009 01:25:14 +0000

Heidi

You did not purchase a 1 year membership. You purchased the 2008 theme package, which included all of the themes we made in 2008. Our current offer is totally different from the one you purchased. Each customer starts a quarterly or year subscription from their time of purchase. You appear to be getting the two confused.

That said, we posted twice about this, sent out coupon code, and extended the sign up period three months. Still, I will add you to the membership system, because I’m nice. Just email me a request.

By: Thad

Thad — Fri, 10 Jul 2009 01:07:17 +0000

Please send me your info and I’ll update you.

By: darren

darren — Thu, 09 Jul 2009 08:22:35 +0000

yep same here, didnt think it was relevant as i had just bought the £99 per year package.. now i feel duped out of my money, surley chad can look back at the peopel who have paid there money and can give us the acces we need, or at least sent a new code to us.

By: Heidi Schmidt

Heidi Schmidt — Sat, 27 Jun 2009 01:26:51 +0000

Just found the email with the code. Code no longer works I understand. I disregarded the email with the code because I bought the 1 yr membership less than 6 months ago. Why do I need to renew when I still have 6 months to go? Please give me the full access that I purchased.

By: Heidi Schmidt

Heidi Schmidt — Thu, 25 Jun 2009 22:09:49 +0000

Chad & Chandra, Same prob for me as other folks. I bought the $99 subscription in Feb 09 and now can’t login the Support area. I did not get and email with a number. I am getting ready to switch to Workaholic & and upgrade Modularity but will not until I can get into Support. Please help.

By: Chandra

Chandra — Mon, 22 Jun 2009 20:54:35 +0000

We definitely don’t like THREATS!

By: Chandra

Chandra — Mon, 22 Jun 2009 20:52:54 +0000

The enrollment is already closed if you haven’t read it properly. So, if you didn’t grab the opportunity to upgrade for another year earlier, we are very sorry. It was open for last 4 months.

There is still a coupon system but Thad has been out for last few weeks so he may not have been able to take a look at your application.

Fullscreen will ultimately be free so you can wait for sometime.

By: graphikill

graphikill — Fri, 19 Jun 2009 13:51:04 +0000

still no reply?

By: graphikill

graphikill — Wed, 17 Jun 2009 07:57:47 +0000

waiting a week now and still no reply..

look like i am n ot getting any back up fo rthe money i gave..

maybe a threat of releasing these themes into the public domain will prompt some support for my money…